Questions & Answers
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FAQ's
What devices do you buy?
We buy a wide range of electronics, including iPhones, MacBooks, Samsung Phones, iMacs, Apple Watches, and more. If you have a device not listed here, feel free to contact us to see if we can make an offer.
How do I get a quote for my device?
Getting a quote is simple! You can fill out our online form with details about your device, or you can call or text us directly. We’ll give you an instant quote based on the make, model, and condition of your device.
Do I need to make an appointment to sell my device?
Appointments are not necessary, but we recommend scheduling one to ensure a smooth process. If you prefer, you can also drop by our LV location during business hours, or schedule a pick-up at your convenience.
How quickly will I get paid?
You will receive payment immediately after we inspect and confirm the condition of your device. We pay in cash on the spot, so there’s no waiting period.
What if my device is damaged or not working?
We buy devices in all conditions, including those that are damaged or not working. However, the condition of the device will affect the offer we make. Be honest about the condition when requesting a quote for the most accurate estimate.
Do you buy devices that are locked or tied to a specific carrier?
Yes, we do buy locked devices. However, the offer may vary depending on the carrier lock status. If you have questions about a specific device, please contact us for more details.
What should I do before selling my device?
Before selling your device, we recommend:
- Backing up any important data.
- Removing all personal information.
- Logging out of your accounts (iCloud, Google, etc.).
- Removing any security locks (such as Find My iPhone).
Fully charging the device.
Do I need to provide the original accessories or packaging?
No, original accessories or packaging are not required, but if you do have them, it may increase the value of your device.
Can I sell multiple devices at once??
Absolutely! We are happy to buy multiple devices in one transaction. Just provide the details of each device, and we’ll give you an offer for all of them
What forms of ID do you accept?
We may require a valid government-issued ID to complete the sale. Accepted forms include a driver’s license, state ID, or passport.
Is there a limit to how many devices I can sell?
There is no limit to the number of devices you can sell to us. Whether you’re selling one device or a bulk amount, we’re here to make the process easy for you.
What if I’m not satisfied with the offer?
Our offers are based on current market conditions and the specifics of your device. If you’re not satisfied with the offer, you are under no obligation to proceed with the sale.
Do you offer trade-ins?
At this time, we are focused on purchasing devices for cash and do not offer trade-ins. However, you can always sell your old device to us and use the cash to upgrade!
How do I contact you if I have more questions?
You can reach us via phone, text, email, or by filling out the contact form on our website. We’re here to answer any questions and help you through the process.